Welcome to Agency VA Course Content A. Matrix -Dec Pages – Receiving, Uploading & Sending A. Matrix -Following Up on a Payment Reminder 1 A. Matrix -Following up on Payment Reminder 2 A. Matrix -Formstack – Policy Cancellation, Property Sold A. Matrix -Handling Renewal Payment Reminders A. Matrix Mortgagee Clause Change Request 1 A. Matrix Mortgagee Clause Change Request 2 Agency Matrix – Navigation Agency Matrix – Regular tasks follow-up 1 Agency Matrix – Regular tasks follow-up 2 Basic Accounting – Agency Matrix Training
